Once logged in, you can create a message rule in the following way: If you haven’t been granted Full Access permissions but do have separate logon credentials for the additional mailbox, you can use that to log on. When you have been granted Full Access permissions, then you can log on with your own username and password and click on your own name in the top-right corner to get to the option of opening another mailbox. In Outlook 2010, Outlook 2013 and Outlook 2016, you may find the URL in the Info section when pressing on the File menu tab. You can ask your mail administrator for the URL if you don’t know it. Probably the easiest way to go is to use Outlook on the Web. However, there are several other ways to still get this to work either within Outlook or by using Outlook on the Web (also known as Outlook Web App or OWA). There is indeed no direct way to set up a rule for a shared mailbox when it only has been linked to your own Exchange mailbox account. How can I set up a rule for a shared mailbox? We are using Exchange and I have been granted access to these mailboxes but when I create a message rule, to for instance move specific emails to another folder, it only seems to apply to messages that are address to me and not to the shared mailbox. Other than my own mailbox, I’ve also got access to some additional shared mailboxes within our company.
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